Contact Us
Customer Service:
As our company takes precautions against COVID-19, please note that we will have limited response via phone.
The most prompt method of communication is to send us an email. Thanks in advance for your understanding.
Our experienced and knowledgeable Customer Care Representatives
are here to assist you from 7:00 AM - 5:00 PM CST, Monday through Thursday
& 7:00 AM - 11:00 AM CST on Fridays.
Simply call toll-free 855-211-2350 for assistance.
Or you can email us anytime at:
nswcustomercare@nashvilleshoewarehouse.com
All returns should be sent to:
NSW Returned Goods Dept.
5894 Nashville Highway
Chapel Hill, TN 37034